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For over two decades, Image Advantage has provided Eastern Ontario organizations with trusted document scanning, digital archiving, and consulting solutions.

Our client portfolio spans government at all levels, educational and military institutions, healthcare organizations, and a wide array of private sector industries.

 

 
Scanning Page Image_Streamline and Improved Document Accessibility

At Image Advantage, we prioritize the security and integrity of your data at every stage - during transit, storage, and document processing. Our advanced workflows and proven processes ensure that information is captured accurately, handled securely, and delivered with the reliability our clients expect.

Scanning Page Image_Streamline Data for Safe Secure Strict Access Updated

Key Features of Our Digitization Services

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Secure high-volume scanning to ensure the integrity of all documents is maintained

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Ability to accommodate various sizes, formats and quality of paper documents

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Fast turnaround times and ability to manage peak volumes

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Long-term archival storage options with robust search and filter capabilities

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Creation of searchable files in standard industry formats such as TIFF, PDF and JPEG using Optical Character Recognition

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Strict chain of custody controls and robust audit trail to ensure the security of paper files and facilitate retrievals during processing

Records management consulting services

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Implementation, Training and Support

Our experienced team will assist with implementation of the records management system creating and modifying metadata fields, events and workflows as well as planning and executing the migration to the new system, including duplicate file detection. We offer on-demand recorded training for new staff as well as access to customized training toolkits for refresher sessions. Receive prioritized live support in response to any service requests.

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System Administration and Maintenance

We manage your records management system end-to-end, including user administration, security and permissions, group creation, role assignment, and regular configuration reviews. Our dedicated client service team also conducts regular service review meetings to discuss retention reporting, processing, library maintenance, and strategic planning - ensuring your system stays optimized and aligned with your evolving needs.

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Key Benefits to Outsourcing

Outsourcing the responsibility of actively maintaining and supporting your records management system will allow your staff to focus on higher value-add tasks, while reducing the risks and challenges that arise from employee turnover. Take advantage of consistent, reoccurring training opportunities for existing and new team members, regular reporting and ongoing system optimization.

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