--- title: Octacom | Image Advantage description: Image Advantage, a division of Octacom Limited in the Kingston-Brockville region, creates customized document digitization & records management solutions to support a secure transition to a paperless operation. --- ![Image Advantage_Logo Leaderboard Image](https://www.octacom.ca/hs-fs/hubfs/Image%20Advantage_Logo%20Leaderboard%20Image.png?width=2000&height=515&name=Image%20Advantage_Logo%20Leaderboard%20Image.png "Image Advantage_Logo Leaderboard Image") ##### Image Advantage, a division of Octacom Limited in the Kingston-Brockville region, creates customized document digitization and records management solutions that support a smooth & secure transition to a fully paperless operation.     ![digital-computer-document-management](https://www.octacom.ca/hs-fs/hubfs/Complete%20Integration/digital-computer-document-management.jpg?width=500&height=333&name=digital-computer-document-management.jpg) For over two decades, Image Advantage has provided Eastern Ontario organizations with trusted document scanning, digital archiving, and consulting solutions. Our client portfolio spans government at all levels, educational and military institutions, healthcare organizations, and a wide array of private sector industries.     ![Scanning Page Image_Streamline and Improved Document Accessibility](https://www.octacom.ca/hs-fs/hubfs/Scanning%20Page%20Image_Streamline%20and%20Improved%20Document%20Accessibility.png?width=2292&height=1875&name=Scanning%20Page%20Image_Streamline%20and%20Improved%20Document%20Accessibility.png) At Image Advantage, we prioritize the security and integrity of your data at every stage - during transit, storage, and document processing. Our advanced workflows and proven processes ensure that information is captured accurately, handled securely, and delivered with the reliability our clients expect. ![Scanning Page Image_Streamline Data for Safe Secure Strict Access Updated](https://www.octacom.ca/hs-fs/hubfs/Scanning%20Page%20Image_Streamline%20Data%20for%20Safe%20Secure%20Strict%20Access%20Updated.png?width=2292&height=1875&name=Scanning%20Page%20Image_Streamline%20Data%20for%20Safe%20Secure%20Strict%20Access%20Updated.png) ## Key Features of Our Digitization Services ![Case Study](https://www.octacom.ca/hubfs/SBM-Icons/Case%20Study.svg) Secure high-volume scanning to ensure the integrity of all documents is maintained ![ebook](https://www.octacom.ca/hubfs/SBM-Icons/ebook.svg) Ability to accommodate various sizes, formats and quality of paper documents ![stats](https://www.octacom.ca/hubfs/stats.svg) Fast turnaround times and ability to manage peak volumes ![improve-quality](https://www.octacom.ca/hubfs/SBM-Icons/improve-quality.svg) Long-term archival storage options with robust search and filter capabilities ![capture](https://www.octacom.ca/hubfs/capture.svg) Creation of searchable files in standard industry formats such as TIFF, PDF and JPEG using Optical Character Recognition ![security](https://www.octacom.ca/hubfs/security.svg) Strict chain of custody controls and robust audit trail to ensure the security of paper files and facilitate retrievals during processing *"We were referred to Image Advantage by a former publisher for the Canadian military. ‘They always overdeliver’, he said. And Image Advantage made good on that statement. We at AIME have been extremely pleased with their professionalism, attention to detail, customer care, and, most of all, the exceptional value for the work they perform. " * M. Gottwald Associate Executive Director, American Institute of Mining, Metallurgical, and Petroleum Engineers *"The Toronto Star digitized its archival photo collection taken over the last 120 years. We discussed the requirements and they took the time to fully understand our complicated file structure and how we wanted the images preserved. They deliberately and thoughtfully investigated my requirements to ensure they could provide the service in a timely manner at a competitive price. They were fabulous to work with. The quality of their service is extremely high. I would not hesitate to recommend Chad and the Image Advantage team."* Julie Murtha Associate Director Business Development, Toronto Star *"Image Advantage scanned hundreds of international agreements for archiving that required delicate handling. The Image Advantage team organized these agreements in an easily searchable format with click-and-retrieve, simple file transfer and a professional look. The final database was used by many national and international officials in their duty. They were most impressed with this product and found it to be user-friendly and certainly more convenient than having to carry loads of papers. There is no doubt that this product has increased the efficiency of our operations."* S. Dussault ABCA Coord, Department of Army Doctrine, Department of National Defence, Canada *"Fortunately, for the hospitals and our patient population we were able to secure the services of Image Advantage. In the very short time span of 6 weeks’ they were able to clear our backlog. The staff that Image Advantage employs is professional, courteous and eager to do an excellent job. The flexibility that the company demonstrated to meet the needs of my staff for scheduling and equipment availability was beyond what you would expect. I would not hesitate to recommend this company to my colleagues in healthcare as their attention to detail and confidentiality was exceptional."* Deb Sapp Manager, Patient Records, Hotel Dieu and Kingston General Hospitals *"I would like to thank you for the excellent response to my request for a By-law that you had at your offices for scanning. It was a grand total of 36 minutes and the By-law was emailed to me, I was surely impressed. The quality of your work is impeccable. I just finished down loading your most recent work you did for us and again very impressive."* R. Murray Assistant to the Clerk, County of Prince Edward ## Digitization Solutions by Industry [Municipalities & Government Image Advantage is a trusted and reputable digitization partner for Municipal, Provincial and Federal government departments and agencies. ](https://www.octacom.ca/municipal-files-scanning-services?hsLang=en-ca) [Accounting Firms Professional service organizations, such as accounting firms, require a records management partner who can work with them to ensure digitization protects the accuracy, security, and integrity of their valuable records. ](https://www.octacom.ca/document-scanning?hsLang=en-ca) [Educational Institutions Image Advantage ensures student files, administrative records, and historical archives are securely digitized, easily accessible, and managed with accuracy and integrity - supporting regulatory compliance, and a seamless learning environment. ](https://www.octacom.ca/document-scanning?hsLang=en-ca) [Healthcare Hospitals, healthcare providers, and agencies rely on Image Advantage for secure and accurate digitization, thanks to our rigorous privacy standards, advanced technology, and commitment to exceptional client service. ](https://www.octacom.ca/medical-records-scanning-services?hsLang=en-ca) [Law Firms For law firms, effective records management is essential. Image Advantage helps digitize case files and legal documents securely, protecting sensitive information while improving accessibility and operational efficiency. ](https://www.octacom.ca/legal-records-scanning-services?hsLang=en-ca) [Surveyors Survey records require precision, accuracy, and long-term accessibility, making a digital solution the ideal way to secure, preserve, and manage these critical documents over time. ](https://www.octacom.ca/document-scanning?hsLang=en-ca) ## Records management consulting services - [Implementation, Training and Support](https://www.octacom.ca/image-advantage#lsn-item-1) - [System Administration and Maintenance](https://www.octacom.ca/image-advantage#lsn-item-2) - [Key Benefits to Outsourcing ](https://www.octacom.ca/image-advantage#lsn-item-3) ![Accounts Payable Page_Improve Visibility and Accountability](https://www.octacom.ca/hubfs/Accounts%20Payable%20Page_Improve%20Visibility%20and%20Accountability.png) #### Implementation, Training and Support Our experienced team will assist with implementation of the records management system creating and modifying metadata fields, events and workflows as well as planning and executing the migration to the new system, including duplicate file detection. We offer on-demand recorded training for new staff as well as access to customized training toolkits for refresher sessions. Receive prioritized live support in response to any service requests. ![Data Capture Page_Automating Data Capture](https://www.octacom.ca/hubfs/Data%20Capture%20Page_Automating%20Data%20Capture.png) #### System Administration and Maintenance We manage your records management system end-to-end, including user administration, security and permissions, group creation, role assignment, and regular configuration reviews. Our dedicated client service team also conducts regular service review meetings to discuss retention reporting, processing, library maintenance, and strategic planning - ensuring your system stays optimized and aligned with your evolving needs. ![BPO Page_Better Use of Time and Talent](https://www.octacom.ca/hubfs/BPO%20Page_Better%20Use%20of%20Time%20and%20Talent.png) #### Key Benefits to Outsourcing Outsourcing the responsibility of actively maintaining and supporting your records management system will allow your staff to focus on higher value-add tasks, while reducing the risks and challenges that arise from employee turnover. Take advantage of consistent, reoccurring training opportunities for existing and new team members, regular reporting and ongoing system optimization. ![Octacom_Document Scanning and Data Capture](https://www.octacom.ca/hs-fs/hubfs/Octacom_Document%20Scanning%20and%20Data%20Capture.jpg?width=2000&height=1373&name=Octacom_Document%20Scanning%20and%20Data%20Capture.jpg "Octacom_Document Scanning and Data Capture") ## Explore More Solutions and Services ![Odiss Software Icon](https://www.octacom.ca/hubfs/cloud.svg) ##### [Odiss Software Streamline and automate manual processes to save your company time and money. Explore more **](https://www.octacom.ca/odiss-software?hsLang=en-ca) ![capture](https://www.octacom.ca/hubfs/capture.svg) ##### [Capture Modernize manual documentation processes with data capture and scanning. Explore more **](https://www.octacom.ca/data-capture?hsLang=en-ca) ![Integration Icon](https://www.octacom.ca/hubfs/integration.svg) ##### [Integration Enable inbound and outbound data transfer with on-site and cloud applications. Explore more **](https://www.octacom.ca/complete-integration?hsLang=en-ca) ## Schedule a consultation to learn how to streamline, automate, and eliminate business process inefficiencies. [![Logo + Lockup](https://www.octacom.ca/hs-fs/hubfs/Logo%20+%20Lockup.png?width=8144&height=2564&name=Logo%20+%20Lockup.png "Logo + Lockup")](https://octacom.ca?hsLang=en-ca) Intelligent Process Automation [**](https://www.linkedin.com/company/octacom-limited) [**](https://www.facebook.com/Octacom-Ltd-906777192783372/) [**](https://vimeo.com/user65146097) [**](https://twitter.com/octacom) ### Subscribe to our blog ©2026, Octacom Limited. 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