---
title: Workflow 101
description: Download the Workflow 101 eBook to learn about different types of workflow management and business process automation.
---

# **Workflow 101**

Download the Guide

#### What you will learn in this Guide:

- How to evolve your workflow from manual routing to a highly streamlined process
- The four different kinds of business workflow
- How to incorporate workflow changes into dynamic and static queues

![Screen Shot 2021-11-22 at 3.16.54 PM](https://www.octacom.ca/hubfs/Screen%20Shot%202021-11-22%20at%203.16.54%20PM.png "Screen Shot 2021-11-22 at 3.16.54 PM")

### Fill out this form to access the Guide

*After 5 years with another company, we were undergoing a big change to our Accounts Payable process and needed to find the right company to work with us. Octacom demonstrated very early on that they were interested, innovative and enthusiastic to work as part of our team. Their facility and staff impressed us as did their ability to grasp the technology and integration that would be required.We have found them to be a company we can depend upon to provide quality services and we highly regard them as a valuable and collaborative member of our team.*

![Ontario-Power-logo-488x200](https://www.octacom.ca/hubfs/Ontario-Power-logo-488x200.jpg)

N. DaSilva

Ontario Power Generation

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