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BPO – Business Process Outsourcing Solutions


Outsourcing non-core functions allows you to focus more on your business.

Our BPO solutions are focused on the goal of reducing your costs through outsourcing non-core processes and automating tasks while improving accuracy and timelines. A BPO solution can be deployed for any manual, paper or document intensive process that is not central to your operations.

Outsourcing non-core functions allow for the re-purposing of staff to more important tasks within the organization. Improve your internal systems to be more efficient so your staff can have more effective tools at their fingertips. As a Business Process Outsourcing specialist and partner to our clients, we make the investment in people and technology so you don’t have too.


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Automate the Receipt and Processing of Documents

Problem: Manual repetitive tasks take your employees away from higher-value activities.

Solution: A BPO partner allows your team to focus on their contribution to the business with higher engagement. Document imaging and data capture services represent excellent opportunities for organizations to realize the true benefit of the data contained within their paper-based files. Automating the data capture and process management system will allow for the ability to find and apply the information they need in an instant.


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Improve Quality and Turnaround Times

Problem: Manual processing of mail, invoices, claims, surveys, reports and other documents are time consuming and can lead to errors. Critical processes and decision making are delayed.

Solution: Whether your needs lie in: AP automation, document scanning or other applications, there are solutions to ensure you are receiving quality results and quick turnaround times. With over 40 years experience, let us help you put strong business process and workflow solutions in place to ensure you are receiving the results you need.


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Reduce Costs

Problem: The cost associated with traditional and manual document management is high and the process itself is time consuming.

Solution: Business process outsourcing reduces the time it takes employees, clients and vendors to process documents for the results they need. No longer will the salary of your employees be going towards cumbersome and manual document management processes and information retrieval.


Do you have any questions about business process outsourcing? Request a Best Practices Analysis and let us customize a results-oriented solution for your organization.


Leverage Octacom’s Business Process Expertise

Octacom has over 40 years of experience and has had continued financial strength and a reputation for constant growth and innovation. You can count on us today as your long-term BPO partner.

Examples of business process outsourcing services include:


Custom-SaaS Solutions

A custom SaaS (software as a service) solution allows you to get software that is customized specifically to your requirements. Without costly upgrades or modifications, custom does not mean more expensive.

What makes our approach better is that for less cost we provide the software you need, designed the way you want it to work and look. Ask us how custom SaaS software can benefit your organization and meet your requirements for your document management.