Security & Privacy
The key component of Octacom services and solutions is the application of best practices.
Our production facilities adhere to rigorous physical and logical security standards. These include but are not limited to application of the key internal control components of physical protection, control and limitation of access (both physical and logical), separation of duties, delegation of authority, application of joint/common custody concepts, and password protection of sensitive data files. In conjunction with our physical security measures, our security and privacy controls lay within the way we manage our staff and the methods we utilize, to manage and safeguard our clients data and images within our production environments.
Documented and enforced policies are in place whether we are performing services on-site at our client’s premises or off-site in one of our production facilities. A detailed description of these capabilities is available to our clients in our written Production Systems Information and Data Security Overview.
Controlled Goods
Octacom is registered with Canadian Controlled Goods Registration Program (CGRP) and maintains a valid Controlled Goods Certificate enabling the examination, processing, and transferring of Controlled Goods in accordance with the Defence Production Act.
Octacom Compliant to ITAR
ITAR are the US Government regulations to control export/import of defense articles and data. Octacom has security systems and procedures in place and is registered to handle ITAR restricted data.
Protected Level B - Private
Octacom maintains reliability status to include Document Safeguarding Capability up to and including Protected B Level.
PIPEDA and PHIPA
Octacom Limited is a PIPEDA and PHIPA compliant organization with designated privacy officers, written privacy policies and a staff privacy training program. We understand the confidential nature of our clients records and the issues surrounding the protection of the personal information of which our clients may entrust us as custodians. We have proven ourselves able to provide a record conversion service that is accurate, timely, reliable, and secure.
Regular Audits
Octacom’s physical and information security is regularly tested, validated compliant with ISO17799 Security Standards.