No More Paper Records - Estee Lauder Cosmetics Document Management Document Scanning outsourced document management electronic document management - Toronto, Ontario Octacom

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Case Study

 

No More Paper Records

 

Introduction

Estee Lauder Cosmetics Ltd., founded in 1946, is a global leader in the prestige beauty industry. They are manufacturers and marketers of quality skin care, makeup, fragrance and hair care products which are sold in over 135 countries and territories.

 

Problem

Estee Lauder Cosmetics Ltd. (Canada) was using a manual process for the retrieving, handling, filing and distribution of their Human Resources employee records. Manual processes made it both time consuming and labour intensive for staff to retrieve and share documents. In addition, storing documents in their original paper format left them at risk for loss or damage.


The company wanted to convert their paper based HR employee records to secure and easily retrievable electronic images and make them easily available online to their authorized users.

 

Solution

Octacom offered Estee Lauder a proven Records Conversion Service to
cost-effectively convert and archive their HR employee records.


With Octacom’s Document Scanning and Imaging Services, a complete electronic file was created for each existing employee record. Records are now secure yet easily accessible in an electronic image format. No more lost or damaged documents.


All new documents are sent to Octacom on a periodic basis where they are scanned, indexed and processed.


To retrieve their electronic HR employee documents, Estee Lauder implemented ODISS (Octacom’s Document Imaging Software System). ODISS provides their HR staff with web-based access to their centralized employee files - which can be quickly searched, retrieved, viewed, printed, faxed and emailed.

 

Results

With Octacom’s Records Conversion Service, Estee Lauder has increased productivity and reduced costs.

 

Their HR staff now has fast, secure and timely access to information. Since paper file management (document storage, retrieval and supplies) has been eliminated, costs have been reduced.

 

And with their HR employee documents securely stored in electronic format, Estee Lauder now has a permanent record in case of back up or disaster recovery.

 
 
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